Privacy Policy, HIPAA Policy, & Medical Disclaimer

Website Privacy Policy

Effective Date: June 18, 2026

Last Updated: June 18, 2026

oncoMD, PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.onco-md.com (the “Site”), use our services, or interact with us digitally.

Please read this Privacy Policy carefully. By accessing or using the Site, you agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Important Notice Regarding Protected Health Information (PHI) & HIPAA

Our clinical services and telehealth consultations are designed to comply with the Health Insurance Portability and Accountability Act (HIPAA).

  • Website vs. Patient Portal: Information collected directly on this public website through general contact forms, waitlists, or analytical cookies is considered standard consumer data. Information you provide once you onboard as a client, fill out medical intake forms, or use our secure patient portal (e.g., CharmHealth) is considered Protected Health Information (PHI).

  • Notice of Privacy Practices (NPP): Our handling of PHI is governed by a separate document called the Notice of Privacy Practices, which will be provided to you directly prior to your first clinical consultation and is available upon request. If there is any conflict between this website Privacy Policy and our Notice of Privacy Practices regarding your PHI, the Notice of Privacy Practices will control.

2. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with our Site:

A. Personal Data

Voluntarily provided personally identifiable information that you give to us when choosing to participate in activities related to the Site, such as:

  • Name, email address, phone number, and mailing address.

  • Information provided when subscribing to a newsletter, joining a waitlist, or submitting a message via a "Contact Us" form.

B. Health-Related Information (Prior to Onboarding)

If you utilize a contact form to inquire about our oncology consulting services, you may choose to provide brief details about your health status or diagnosis. We treat this data with the utmost confidentiality and store it securely using HIPAA-compliant digital tools, but we advise against sending highly detailed medical histories through unencrypted public website forms.

C. Derivative and Technical Data

Information our servers automatically collect when you access the Site, including:

  • Your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the Site.

  • If you are using a mobile device, device ID, model, manufacturer, and location information.

3. How We Use Your Information

We use the information collected via the Site to:

  • Provide, operate, and maintain our website and consulting services.

  • Respond to your inquiries, comments, or customer service requests.

  • Manage client appointments, scheduling, and portal registrations.

  • Send you administrative information, updates, and marketing communications (where permitted, and with the option to opt-out at any time).

  • Monitor and analyze usage trends to improve user experience.

  • Comply with legal obligations, professional medical standards, and Texas state regulations.

4. Disclosure and Sharing of Your Information

We do not sell, rent, or trade your personal information or health inquiries with third parties. We may share information we have collected about you in certain situations, strictly adhering to HIPAA and medical privacy boundaries:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential policy violations, or protect the rights, property, and safety of others.

  • Third-Party Service Providers: We share data with trusted vendors, software providers, and subcontractors who perform services for us or on our behalf (such as cloud hosting, scheduling platforms, HIPAA-compliant intake software, and billing processors). All such third parties are strictly bound by Business Associate Agreements (BAAs) and confidentiality clauses.

  • Professional Continuity: In accordance with medical ethics and Texas regulations, data may be shared if required for compliance audits by state medical boards or professional liability requirements.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. This includes utilizing SSL encryption on our website and ensuring that any embedded client interaction points route data directly to encrypted, password-protected, HIPAA-compliant databases.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Regarding Your Data

Depending on your jurisdiction and status as a prospective or active client, you may have the right to:

  • Request access to and receive a copy of the personal data we hold about you.

  • Request rectification or erasure of your standard personal data (subject to medical record retention laws under Texas state law).

  • Opt-out of receiving promotional or marketing emails by clicking the "unsubscribe" link in those emails.

To exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our Site and consulting services are directed exclusively to adults and individuals seeking professional oncology support. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information immediately.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date at the top of this policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

oncoMD, PLLC

phone 713-487-6748

Houston, Texas



PROVIDER NOTICE OF PRIVACY PRACTICES(HIPAA)

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Effective June 18, 2026

oncoMD, PLLC is required by law to protect the privacy of your health information. We are also required to provide you this notice, which explains how we may use information about you and when we can give out or "disclose" that information to others. You also have rights regarding your health information that are described in this notice. We are required by law to abide by the terms of this notice.

The terms “information” or “health information” in this notice include information we maintain that reasonably can be used to identify you and that relates to your physical or mental health condition, the provision of health care to you, or the payment for such health care. We will comply with the requirements of applicable privacy laws related to notifying you in the event of a breach of your health information.

We have the right to change our privacy practices and the terms of this notice. If we make a material change to our privacy practices, and if we maintain a website, we will post a copy of the revised notice on our website. If we maintain a physical delivery site, we will also post a copy at our office. The notice will also be available upon request. We reserve the right to make any revised notice effective for information we already have and for information that we receive in the future.
We collect and maintain oral, written and electronic information to administer our business and to provide products, services, and information of importance to our enrollees. We maintain physical, electronic, and procedural security safeguards in the handling and maintenance of our enrollees’ information, in accordance with applicable state and federal standards, to protect against risks such as loss, destruction, or misuse.

How We Collect, Use, and Disclose Information

We collect, use, and disclose your health information to provide that information:

  • To you or someone who has the legal right to act for you (your personal representative) in order to administer your rights as described in this notice; and

  • To the Secretary of the Department of Health and Human Services, if necessary, to confirm we are meeting our privacy obligations

We may collect, use, and disclose health information for your treatment, to bill for your health care, and to operate our business. For example, we may collect, use, and disclose your health information:

  • For Payment, including to obtain payment for health care services. For example, we may collect information from, or disclose information to, your health plan in order to obtain payment for the medical services we provide to you.

  • For Treatment, including to aid in your treatment or the coordination of your care. For example, we may share information with doctors to help them provide medical care to you.

  • For Health Care Operations, as necessary to operate and manage our business activities related to providing and managing your health care. For example, we might analyze data to determine how we can improve our services. We may also de-identify health information in accordance with applicable laws.

  • To Provide You Information on Health-Related Programs or Products such as alternative medical treatments and programs or about health-related products and services, subject to limits imposed by law.

  • For Reminders we may send you about your care, such as appointment reminders with providers who provide medical care to you, or reminders related to medicines prescribed for you.

  • For Communications to You about treatment, payment, or health care operations using telephone numbers or email addresses you provide to us.

We may also collect, use, and disclose your health information for the following purposes under limited circumstances and subject to certain requirements:

  • As Required by Law to following the laws that apply to us.

  • To Persons Involved with Your Care or who help pay for your care, such as a family member, when you are incapacitated or in an emergency, or when you agree or fail to object when given the opportunity. If you are unavailable or unable to object, we will use our best judgment to decide if the disclosure is in your best interest. Special rules apply regarding when we may disclose health information about a deceased individual to family members and others. We may disclose health information to any persons involved, prior to the death, in the care or payment for care of a deceased individual, unless we are aware that doing so would be inconsistent with a preference previously expressed by the deceased.

  • For Public Health Activities such as reporting or preventing disease outbreaks to a public health authority. We may also use and disclose your information to the Food and Drug Administration (FDA) or persons under the jurisdiction of the FDA for purposes related to safety or quality issues, adverse events or to facilitate drug recalls.

  • For Reporting Victims of Abuse, Neglect or Domestic Violence to government authorities that are authorized by law to receive such information, including a social service or protective service agency.

  • For Health Oversight Activities to a health oversight agency for activities authorized by law, such as licensure, governmental audits, and fraud and abuse investigations.

  • For Judicial or Administrative Proceedings such as in response to a court order, search warrant or subpoena.

  • For Law Enforcement Purposes to a law enforcement official for purposes such as providing limited information to locate a missing person or report a crime.

  • To Avoid a Serious Threat to Health or Safety to you, another person, or the public, by, for example, disclosing information to public health agencies or law enforcement authorities, or in the event of an emergency or natural disaster.

  • For Specialized Government Functions such as military and veteran activities, national security and intelligence activities, and the protective services for the President and others.

  • For Workers’ Compensation as authorized by, or to the extent necessary to comply with, state workers compensation laws that govern job-related injuries or illness.

  • For Research Purposes such as research related to the evaluation of certain treatments or the prevention of disease or disability, if the research study meets federal privacy law requirements, or for certain activities related to preparing a research study.

  • To Provide Information Regarding Decedents to a coroner or medical examiner to identify a deceased person, determine a cause of death, or as authorized by law. We may also use and disclose information to funeral directors as necessary to carry out their duties.

  • For Organ Donation Purposes to entities that handle procurement, banking or transplantation of organs, eyes, or tissue to facilitate donation and transplantation.

  • To Correctional Institutions or Law Enforcement Officials if you are an inmate of a correctional institution or under the custody of a law enforcement official, but only if necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

  • To Business Associates that perform functions or services on our behalf if the information is necessary for such functions or services. Our business associates are required, under contract with us and pursuant to federal law, to protect the privacy of your information.

  • To Health Information Exchanges (HIE) in which we participate. An HIE is a way for doctors’ offices, hospitals, and other healthcare organizations that provide you with care to share and have access to your health information. In emergency situations where you may be unable to provide information, an HIE allows your care providers to quickly view your medical history to take note of allergies or medical conditions that may affect your treatment. HIEs follow applicable state and federal privacy laws on who can access data and for what purpose. If you have questions about whether your information is being shared with an HIE, contact your provider at the number listed in the “Exercising Your Rights” section below.

  • Additional Restrictions on Use and Disclosure. Some federal and state laws may require special privacy protections that restrict the use and disclosure of certain sensitive health information, including:

  1. Alcohol and Substance Use Disorder

  2. Biometric

  3. Child or Adult Abuse or Neglect, including Sexual Assault

  4. Communicable Diseases

  5. Genetic

  6. HIV/AIDS

  7. Mental Health

  8. Minors

  9. Prescriptions

  10. Reproductive or Sexual Health

  11. Sexually Transmitted Diseases

Except for uses and disclosures described in this notice, we will use and disclose your health information only with a written authorization from you. This includes, except for limited circumstances allowed by federal privacy law, not using or disclosing psychotherapy notes about you, selling your health information to others, or using or disclosing your health information for certain marketing communications, without your written authorization. Once you give us authorization to use and disclose your health information, you may take back or "revoke" your written authorization at any time in writing, except if we have already acted based on your authorization. For more information on how to revoke your authorization, use the contact information below under the section titled “Exercising Your Rights.” Note that once your health information has been disclosed, it could be redisclosed by the recipient and no longer protected by federal privacy laws.

What Are Your Rights

You have the following rights with respect to your health information:

  • You have the right to ask to restrict our uses or disclosures of your information for treatment, payment, or health care operations. You also have the right to ask to restrict disclosures to family members or to others who are involved in your health care or payment for your health care. Any request for restrictions must be made in writing. Please note that while we will try to honor your request and will permit requests consistent with our policies, we are not required to agree to any request for restriction except where you have paid for an item or service in full out-of-pocket and request that we not disclose information about that item or service to your health plan. If we do agree with your request for restrictions, we will honor your limits unless it is an emergency situation.

  • You have the right to ask to receive confidential communications of information in a different manner or at a different place (for example, sending information to a P.O. Box instead of your home address). We will accommodate reasonable requests. In certain circumstances, we will accept your verbal request to receive confidential communications; however, we may also require you to confirm your request in writing. In addition, any request to modify or cancel a previous confidential communication request must be made in writing. Mail your request to the address listed below.

  • You have the right to request to see and obtain a copy of certain health information we maintain about you such as medical records and billing records. If we maintain a copy of your health information electronically, you will have the right to request that we send a copy of your health information in an electronic format to you. You can also request that we provide a copy of your information to a third party that you identify. In some cases, you may receive a summary of this health information. You must make a written request to inspect or obtain a copy of your health information or have your information sent to a third party. Mail your request to the address listed below. In certain limited circumstances, we may deny your request. If we deny your request, you may have the right to have the denial reviewed. We may charge a reasonable fee for any copies.

  • You have the right to ask to amend certain health information we maintain about you such as medical records and billing records if you believe the information is wrong or incomplete. Your request must be in writing and provide the reasons for the requested amendment. Mail your request to the address listed below. In certain circumstances, we may deny your request. If we deny your request, you may have a statement of your disagreement added to your health information.

  • You have the right to request an accounting of certain disclosures of your information made by us during the six years prior to your request. This accounting will not include disclosures of information made: (i) for treatment, payment, and health care operations purposes; (ii) to you or pursuant to your authorization; (iii) to correctional institutions or law enforcement officials; and (iv) other disclosures for which federal law does not require us to provide an accounting. Any request for an accounting of disclosures must be made in writing.

  • You have the right to a paper copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. If we maintain a website, you may also obtain a copy of this notice on our website.

  • In certain states, you may have the right to withhold written consent to the disclosure of reproductive health care services information in certain cases. Depending on your state of residence, we may be required to obtain your written consent before releasing information about your reproductive health care services in certain civil actions or proceedings, subject to some exceptions. In such cases where we are required to obtain your consent, you have the right to withhold your consent.

Exercising Your Rights

Name of Contact Person: Dr. Tejash Patel
Telephone: 713-487-6748

You may also notify the Secretary of the U.S. Department of Health and Human Services of your complaint. We will not take any action against you for filing a complaint.


Medical Disclaimer

Effective Date: June 18, 2026

Last Updated: June 18, 2026

1. For Educational and Informational Purposes Only

The information, clinical frameworks, lifestyle suggestions, supplement safety guidance, and nutrition notes provided on or through this website (onco-md.com) are for educational, informational, and supportive purposes only. They are designed to complement—never replace—traditional medical treatments.

2. No Medical Advice or Doctor-Patient Relationship

While Dr. Tejash Patel is a licensed physician specializing in hematology and oncology, your use of this Site, the transmission of any information through contact forms, or your participation in a preliminary waitlist does not create a traditional doctor-patient or clinical relationship.

A formal consulting relationship with Tejash Patel, MD, is only established after:

  • You have gone through our formal clinical intake screening.

  • You have signed a specific, written Integrative Oncology Consulting Agreement.

  • We have confirmed that our supportive services are appropriate for your care.

3. Consult Your Primary Treating Oncologist

The services offered by oncoMD are consultative and supportive. We do not provide primary cancer treatments (such as prescribing chemotherapy, radiation, or surgical interventions). You must not alter, delay, or disregard any medical treatment or advice from your primary treating oncologist or hands-on medical team based on any information found on this Site. Always consult your primary oncologist before introducing any new dietary supplements, botanical therapies, or intensive lifestyle modifications to ensure they do not interfere with your active treatment protocol.

4. No Warranties or Guarantees

While we strive to provide evidence-based, current, and scientifically sound information regarding integrative health, medicine is a constantly evolving field. We make no representations, warranties, or guarantees, express or implied, regarding the absolute accuracy, completeness, or timeliness of the information on this website.